18 February 2018
Incontinence UK awarded for 5th Year the Feefo Gold Trusted Service Award for 2018!
Incontinence UK is delighted to announce that Incontinence UK has been awarded for the fifth year in a row the Feefo Gold Trusted Service Award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers. #FeefoTrusted.
This independent Feefo accreditation is awarded to websites that have consistently delivered great customer service and is based on the feedback received directly from our customers!
Jemma Dunn, Incontinence UK Director commented: “It’s a real honour to receive this Gold Service Award from Feefo once again and for the fifth year in a row. To be recognised for delivering exceptional experiences to our customers is a great achievement.”
Some of our recent feedback includes:
- Excellent. Prompt very efficient deliver. Don't overcharge for where we live (Scottish Highlands )
- Very pleased….excellent products and very efficient service.
- An easy way to get necessary aids quickly and efficiently. It is a very easy web to navigate. Being an elderly silver surfer I always expect things to be difficult – Incontinence UK has never worried me, and I have used it for some time. Deliveries are very prompt, and now I have managed to save 5 vouchers, which promise me £25 off my next order! I know I could get pads through the NHS, but prefer privacy. Also getting NHS pads for my 90 year old husband means I need to accommodate his 3 month’s supply all in one go!
- Just perfect. Items are just what I wanted arrived on the date they stated will use them again.
- Friendly service, staff remember who I am and find my information quickly. Quick efficient and kind service
- The site is easy to use. Repeat orders are easy to make. Deliveries are very prompt. As an 83 year old customer, this is all that's needed - an easy uncomplicated access.
- Brilliant. We have been using you for a while now. Absolutely no complaints what so ever. Excellent service.
- I would like to thank you for your customer care and service. Many other companies could learn from you!
