Some people who suffer from incontinence may be uncomfortable talking about their condition. It is important to take their condition into consideration when addressing them.  We recently found this interesting article published in South Africa about the top 7 things you should not say to an incontinence sufferer:

Firstly incontinence is not a disease, but it does have significant psychological effects on the sufferer. The embarrassment caused by the condition can affect a person’s quality of life. Patients suffer from anxiety, depression and stress, and this leads to them limiting their social participation. Many people are not comfortable talking about their incontinence and when interacting with them it is important to take their condition into consideration.

1. ‘I can’t believe you peed in your pants’

Incontinence is a result of various malfunctions of the bladder and the urethra. Urine leakage cannot be controlled by the person. When it occurs it tends to be highly embarrassing. Pointing it out places further shame on the person, lowering their self-esteem and quality of life.

2. ‘You should just hold your pee in’

Urge incontinence is when the ability to suppress voiding is next to impossible. This may be as a result of the bladder being overactive or too small. Urgency and frequency are factors that affect patients with urge incontinence most. Asking or telling someone to hold their pee in is of no benefit to them. Incontinent patients tend to avoid social gatherings because of the difficulty locating toilet facilities in time.

3. ‘You smell of urine’

Being unable to control urine flow means that sufferers often wet their clothing and surroundings. Smelling of urine is common, which affects the dignity and self-esteem of patients. Wearing incontinence pants and incontinence pads assists with this problem. If you know that someone suffers from incontinence, do not mock them for smelling of urine. Instead, politely point it out to them so that they can clean themselves without feeling too self-conscious.

4. ‘You should wear diapers’

Someone being unable to control their bladder and wetting themselves is no laughing matter. The experience of wetting themselves causes anxiety and distress, and pointing out that they need to wear diapers further humiliates them. Incontinence products offer support and relief to affected patients, but due to the stigma many avoid using them.

5. ‘You’re too old to be wetting your bed’

Wetting one’s bed is not only something that happens to children. People who suffer from urinary incontinence often wet their beds. Some may attempt to get to the toilet but fail to make it in time. This form of bed-wetting is different from bed-wetting caused by psychological stress. Wearing incontinence pads to bed or buying specific incontinence products for your bed to help keep them dry may be a good preventive measure.

6. ‘Don’t do that when we’re being intimate’

Urine leakage and incontinence have the ability to negatively affect the sexual function of patients i.e. urine leakage during sexual activity occurs in 12% of women. Incontinence may lead to dyspareunia (difficult or painful sexual intercourse) and anorgasmia (inability to have an orgasm). The majority of incontinent patients’ sex lives are, however, unaffected.

7. ‘Control yourself’

Telling someone who suffers from incontinence to control themselves will only humilate them further. This inability prevents them from participating in many day-to-day activities due to the embarrassment associated with the incident. Withdrawing from sport and recreational activities is common. This is mostly due to the inability to access a toilet in time.

If you or someone you know if suffering with incontinence do get in touch and we can help – you can contact our discreet confidential helpline on 0800 068 3625 or visit

Kind regards

Incontinence UK


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We often get asked what is double incontinence so we wanted to share what this is and to offer help if you are suffering from this condition.

Double incontinence (sometimes called combined incontinence) is when both faecal incontinence occurs with urinary incontinence i.e. where a person is unable to control their ability to wee and poo. This means that faeces and urine may leak from their body without their control or knowledge.

This condition is widely under-reported due to social stigma and embarrassment. Double incontinence is the most severe and debilitating manifestation of pelvic floor dysfunction. Those who suffer from both faecal incontinence and urinary incontinence have significantly greater impairment in their physical and psychosocial well-being than those suffering from isolated urinary or faecal incontinence. Double incontinence often causes twice as much embarrassment, having a greater impact on an individual’s everyday life in comparison to other forms of incontinence.

Causes of double incontinence:

  • Connective tissue disease – the presence of crossed reflexes between the bladder, urethra and pelvic floor can be a cause of double incontinence.
  • Increased body mass, sedentary lifestyle, depression, and diabetes are also often associated with increased risk of double incontinence.

Treatment for double incontinence:

  • Pelvic floor muscle training is a well-established therapy in the management of double incontinence – see one of our previous blogs on how to do pelvic floor exercises.
  • Electrical stimulation – effectively improves muscle function by transforming fatigable fast twitch muscle fibres to slow twitch fibres – visit your doctor for more support
  • Controlling your body weight and preventing obesity.

If you are suffering from double incontinence then we would recommend using a  disposable incontinence product with a high absorbency to manage both wee and poo.  In particular we would recommend either:

Do take a look at our full range of incontinence products online and if you have any queries you can contact us for confidential help on 0800 068 3625.

Kind regards

Incontinence UK Team

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Last year we wrote a blog around tips to prevent dehydration in elderly patients.   With the really hot weather (it is forecasted to get even hotter later this week); we though it might be best to re-publish this as it is useful for all ages.

Can you also ask friends and neighbours to keep “a weather eye” on local older people who can be badly affected by the summer heat and ensure they are keeping hydrated.

We have all been feeling the effects from the heat wave recently and as people get older, body water content decreases. Many medications the elderly take also make them more susceptible to dehydration.  Here are 7 tips to help prevent dehydration in elderly patients:


  • Drink small amounts of fluids throughout the day, rather than drinking large amounts all at once.
  • Five 8-ounce glasses of water per day is a good bench for elderly patients. Although everyone’s needs are different, studies have shown that elderly adults who drink 5 glasses of water experience lower rates of fatal coronary heart disease.
  • Avoid coffee, alcohol and high-protein drinks, especially in large quantities, because they have a diuretic effect. This leads to a greater loss of body water, which can cause or exacerbate dehydration.
  • Drink water, milk or juice with every meal, and keep favourite beverages nearby.
  • Recognize the early warning signs of dehydration. Warning signs include fatigue, dizziness, thirst, dark urine, headaches, dry mouth/nose, dry skin and cramping.
  • Remember that foods high in water, like fresh fruits, vegetables and some dairy products, can help meet your daily water needs.
  • Fear of incontinence can diminish the urge to drink voluntarily. Therefore, drink more during the day and limit drinking before bed. Additionally, drinking small amounts of water throughout the day may help.

If you suffer from incontinence please visit our Incontinence UK website for our range of incontinence products that can help.  We stock a wide range of disposable and washable incontinence pads and pants as well as incontinence swimwear, incontinence bed & chair products as well as a range of incontinence accessories.

Best Wishes

Incontinence UK Team

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Buy more and pay less with Incontinence UK when you buy our range of incontinence pull up pants in bulk through our case saver offers.  Save up to £4 per case! 

See below for some of our disposable pull up pants case saver offers:

  • Lille Supreme Pull Up Pants CASE SAVER: 8 X PACK OF 14 PULL UP PANTS – SAVE £4 (saving of 50p per pack) ideal solution for managing moderate to heavy incontinence. Designed to allow people to maintain their independence and live their life to the full!  Ultra-convenient and with high absorbency levels, these disposable pants are elasticated and are comfortably shaped for both men and women.
  • Age UK Maxi Absorb Pull Up Pants CASE SAVER: 8 X PACK OF 14 PULL UP PANTS – SAVE £4 (saving of 50p per pack)designed to meet the needs of individuals with moderate incontinence. The combination of the unique waterproof backing and odour control facility, ensures that no liquid escapes onto your clothes giving you complete peace of mind.  The soft elasticated sides allow total comfort when worn and keep the product discreet.
  • TENA Pants Discreet Pull Up Pants CASE SAVER: 4 X PACK OF 12 (4 X PACK OF 10 FOR LARGE) – SAVE £2 (saving of 50p per pack)discreet pull up disposable incontinence pants with a built in incontinence pad which can be worn like normal underwear.   For light to moderate incontinence (drops or small losses).  The modern solution just like underwear!  Also available in other absorbency levels as TENA Pants Plus, TENA Pants Super and TENA Pants Maxi.
  • MoliCare Mobile Pull Up Pants CASE SAVER: 4 X PACK OF 14 PULL UP PANTS – SAVE £2 (saving of 50p per pack)specially designed for easy handling, just pull-up and down like normal underwear. These protective incontinence pants are ideal if you lead an active and mobile lifestyle and need a reliable and very discreet aid for moderate urinary and faecal incontinence.

We also offer case saver offers on TENA Bed Disposable Bed Pads, Age UK Maxi Absorb Large Shaped Pads and TENA Men Disposable Insert Pads.

Finally don’t forget that orders over £100 also qualify for FREE postage and
packaging (saving of £5.95) so don’t miss out and stock up on
incontinence products today!

Best Wishes

Incontinence UK Team

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We often get questions about if you can claim VAT relief when buying incontinence products so we put together this short blog below which will hopefully answer most of these questions.  If not please do call us on 0800 068 3625 for more advice.

Most customers are exempt from paying VAT on incontinence products due to the government’s tax allowances on medical related products.

All incontinence products such as incontinence pads and pants, bed pads and urinals qualify for VAT exemption automatically if ordering for personal and not business use.

Customers who are eligible for VAT exemption are:-

  • Personal or domestic use of an incontinent individual
  • Purchasing less than 200 disposable pads, 50 washable pads and 10 pairs of waterproof or leak-proof underwear

As most of our customers are VAT exempt we have already deducted the VAT from all items so the prices you see are what you pay.

If you order a quantity over a certain threshold you may be asked to complete a simple VAT exemption declaration to confirm the products are for personal and not business use.

When registering your account online with Incontinence UK you will need to complete the VAT self declaration information in accordance with HMRC rules.  Customers ordering via the telephone will be asked to self declare that they are VAT exempt.

Kind regards

Incontinence UK

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Incontinence UK is celebrating World Continence Week (#WCW18) this week; which is an annual initiative with the primary aim to raise awareness of bladder weakness, pelvic pain and other debilitating conditions which impact greatly on the lives of patients and carers.

Remember if you suffer from incontinence you are not alone as it is estimated that there is between 3 and 6 million people in the UK who suffer with some degree of incontinence and as many as 1 in 3 of us will have continence problems at some point in our lives.

This year WCW is focusing on five key themes:

  1. Consequence of incontinence can be isolation and depression
  2. Pelvic pain is crippling – don’t live in silence
  3. Universal access to toilets should be a citizen’s right, not a privilege
  4. Bladder weakness is not normal.  Speak to a healthcare advisor
  5. Bladder weakness can be caused by prostrate problems. Have it checked

Incontinence UK is one of the leading suppliers of incontinence products here in the UK – You’re One Stop Incontinence Shop!  From disposable incontinence pads and pants to washable pants and bed and chair products plus a range of incontinence accessories to help with all your needs.  Please do call us on 0800 068 3625 if you need any support or advice on products.

Don’t forget to take a look at our Products On Offer section to see some of the latest incontinence products on offer for World Continence Week.  Products starting from £5.50!

Best Wishes

Incontinence UK Team

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This week is Carers Week and at Incontinence UK we are helping Carers UK spread awareness about the work of the 6.5 million people in the UK who are carers, looking after a parent, partner, child or friend.

Here at Incontinence UK we recognise the invaluable support and work you do (mainly unpaid) for your family members and we want to let you know we are here if we can help in any way with providing incontinence products.   We stock a wide range of incontinence products from all the leading brands that help make your job as a carers a little easier.  Please do call us on 0800 068 3625 if you need any support or advice.

Carers Week (#CarersWeek) is an annual awareness campaign to celebrate and recognise the vital contribution made by the UK’s 6.5 million carers. It aims to highlight the challenges carers face and recognise the helping hand they give to families and communities throughout the UK.

This year the focus is around highlighting the physical and mental strain felt by unpaid carers.   The physical and mental strain of caring “jeopardising” unpaid carers’ ability to care in the future, warn national charities  Lack of sleep, performing care tasks and the impact on their finances named as top stressors by unpaid carers.

Remember you are not alone and there is always help at hand.   Take a look at Carers UK website for help and support and also events and activities taking place in your local area.

At Incontinence UK we can be You’re One Stop Incontinence Shop!  From disposable incontinence pads and pants to washable bed and chair products plus a range of incontinence accessories to help with all your needs.

We also offer a wide range of incontinence products specially designed to protect bedding, mattresses and chairs. Avoid damage to furnishing by using incontinence products designed for all bed and chair sizes.

Alongside our wide range of incontinence products; we offer a great selection of incontinence accessories as well as adapted clothing for incontinence sufferers that can also help. It’s worth sitting down and making a complete list of what products can help make life easier when dealing with incontinence either as someone dealing with the condition directly or as a carer.

If you need any help or advice please don’t hesitate to contact us on 0800 068 3625 in confidence.

Best Wishes

Incontinence UK Team

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This week is Dementia Action Week, (21st – 27th May) and the Alzheimer’s Society is asking everyone across the UK to unite against this terrible disease and to take action. Whether big or small, actions can make everyday life better for people affected by dementia.

There are many ways you can take action and get involved including:

  • Support people with dementia by doing one of the following actions and update on your social media #DAW2018
    • I will be there for carers and loved ones and stay patient
    • I will talk to people with dementia and take time to listen
    • I will ask if someone needs help if they look confused
    • I will ask questions and learn more about dementia
  • Become a Dementia Friend – join the 2.4 million people already helping to make the UK more dementia friendly
  • Join an event near you – from tea dances to Dementia Friend Information Sessions search for events in your area.
  • Make a donation and help fund research and support into this disease.

There are 850,000 people with dementia in the UK, with numbers set to rise to over 1 million by 2025. This will soar to 2 million by 2051.  225,000 will develop dementia this year, that’s one every three minutes. 1 in 6 people over the age of 80 have dementia.

From many of our existing customer’s stories; we know people with dementia can experience difficulties with using the toilet and accidents and incontinence can be problems particularly as the condition progresses. At Incontinence UK we have everything that you need for dementia and incontinence.

Incontinence Pull Up Pants (Pull Up Adult Nappies) work just like normal underwear and are best suited for active people with moderate to heavy incontinence who are looking for more convenient and disposable incontinence products. 

Washable and Re-usable pants – If you have the facility to wash re-usable incontinence products then washable incontinence pants can work out to be a more cost effective option than disposable incontinence products.

We also stock insert incontinence pads, disposable all-in-one incontinence briefs, stretch pants, bed and chair incontinence products and incontinence swimwear.

Finally we know that dementia and incontinence problems can be upsetting for the person and the family around them.  Therefore if you need advice about incontinence products then do take a look at our website or you can call us in confidence on 0800 068 3625.

Beat Wishes

Incontinence UK Team

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Last month there was a good article in the Sun newspaper talking about urinary incontinence after childbirth detailing how common it is and what treatments are available.  Below is a summary of the article and some advice on how to treat and manage urinary incontinence.

Millions of women give birth every year but having a baby can cause long-term complications and side-effects.  The human body changes immensely during pregnancy and post-birth, and for some women there are lingering issues which persist long after they’ve had their child.

Causes of Incontinence Post Pregenancy

One side-effect of having a baby is urinary incontinence. There are different variations of incontinence, including stress, urge, overflow and total incontinence. Various factors can increase the chances of urinary incontinence, including having a vaginal birth.  The use of forceps or other interventions can also trigger it as they can injure pelvic nerves and muscles.

Stress incontinence can be caused by the weakening, or damage to, the pelvic floor muscles or urethral sphincter, which both control urination.

Urge incontinence is often the result of over activity of the detrusor muscles which control the bladder.

Pregnancy and menopause can also trigger it, along with weak bladder muscles, overactive bladder muscles and nerve damage.

Treatments Available

Initially it is likely your GP will prescribe some exercises to help with the condition. Pelvic floor exercises can help with bladder control, which involve exercising, and ultimately tightening, your pelvic floor. These exercises help strengthen the muscles around your bladder, vagina and anus.  Read our guide on how best to do your pelvic floor exercises.

incostressAlternatively you can buy an IncoStress medical aid to help combat stress incontinence.  Worn internally its shape supports the bladder and strengths the pelvic floor muscles.  Now on sale for £22.99 (SAVE £6 whilst stocks last).

If non-surgical treatments don’t work, there are surgical options. The most common type of incontinence for women post-birth, stress incontinence, can also be treated by medication duloxetine. This has side-effects and your GP will prescribe it if they think this is the best option.

Finally if you are suffering from mild incontinence; then please do visit our Incontinence UK website for all products relating to incontinence. We stock a huge variety of products from well-known brands including small disposable insert incontinence pads that can fit into your own underwear or washable incontinence pants with a built in pad.

Kind regards

Incontinence UK

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Washable incontinence pants look and feel like normal underwear but provide the additional security of an extra absorbent built in incontinence pad offering comfort and discreet support for mild urinary incontinence.   Also you can save money and be more environmentally friendly by using washable incontinence pants (up to 200 washes) instead of disposable pads.

Save up to 35% off these Senset Female and Male Washable Briefs and Kylie Male Boxer Shorts.  Bag a bargain and take a look at some of our END OF LINE/CLEARANCE SALE items at Incontinence UK and SAVE ££s whilst stocks last!*

Senset Female Washable Briefs

Ladies washable incontinence briefs – look and feel like normal underwear but with built in pad.    Suitable for light urinary incontinence up to 150ml. Sale Price:  £6.99

Senset Male Washable Briefs

Men’s super plus washable incontinence briefs.  Look and feel like normal underwear but with built in pad.  Suitable for urinary incontinence up to 350ml. Sale Price:  £8.99

Kylie Male Boxer Shorts

Male washable incontinence boxer shorts that look and feel like normal underwear but with built in pad.  Suitable for urinary incontinence up to 450ml.  Choice of white or black. Sale Price:  £15.99

Take a look at our website to see all our incontinence products on offer.

Kind regards
Incontinence UK
Freephone:  0800 068 3625

* Clearance sale offers available whilst stocks last.

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